Privacy Policy
The Performing Arts Center San Luis Obispo respects your right to privacy and your requirements to control personal information. “Personal information” includes, but is not limited to: name, address, phone number, email address, and credit card information. The Performing Arts Center does not sell any personal information.
Information We Collect
Ticket Orders
We offer the ability to purchase tickets online to events at the Performing Arts Center via our ticketing system, Paciolan. This information is used to authorize credit card transactions, confirm transactions, mail tickets, and contact you in the event of a cancelation or scheduling change. The information collected in ticket transactions are:
- Name
- Address
- Email Address
- Phone Number
- Credit Card Information
User-Provided Information
Users can request to receive email communication from the Performing Arts Center through our Email Sign Up Form. The types of information collected through this form are:
- Name
- Email Address
- Zip Code (optional)
- Birthday (optional)
- Event Preferences (optional)
Cookie Data
Our ticketing website, Paciolan, uses “cookies” and other analytics, advertising, and tracking technologies. Your information and interactions with the site may be collected through these tools to use for advertising and communication purposes. We do not sell personal information collected through cookies.
Google Analytics Data
We use Google Analytics to collect information about use of the sites. Google Analytics collects non-identifiable personal information such as how often users visit, what pages are visited, and what other sites were visited prior to coming to our sites. This data is not connected to your name or email. We use the information we get from Google Analytics only to improve our website and identify trends.
How This Information is Used
Ticket Orders
The information you provide when placing an order is used to complete the transaction and contact you regarding your tickets. Your name and email will also automatically be added to our marketing communications email list after you complete a purchase. You can unsubscribe from marketing emails at any time.
Marketing
Personal information may be collected from ticket orders and cookies on our ticketing websites for promotional purposes which may include marketing emails, direct mail, and advertisements from third parties.
Presenters
The Performing Arts Center may share personal information only with the organization that presented the event. When the venue is rented by an outside organization, presenters may request contact information for attendees of their event. Information that may be shared includes name, email, and mailing address collected from their order. Credit card information is never shared with other organizations. These presenters will only use personal information shared with them for marketing and communications purposes.
Contact Us
You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or email address. You can also manage your ticket account here.
Should you have other questions or concerns about these privacy policies, please send us an email at pacslo@calpoly.edu.