Returning Safely

Welcoming You Back

We are thrilled to welcome you back to the PAC! We appreciate your patience as we adapt to these ever-changing circumstances. 

Guest Requirements (Updated Jan 14, 2021)

In accordance with regulations announced by the California Department of Public Health, all guests attending ticketed events at the Performing Arts Center will be required to abide by the following guidelines starting September 20, 2021, until modified by the California Department of Public Health:

  • Guests must show proof of full COVID-19 vaccination with one of the following: CDC Vaccination Card (physical card or photo) or digital COVID-19 vaccine record, along with a government issued photo ID matching the name on your vaccine record. People are considered fully vaccinated for COVID-19 14 days or more after they have received their second vaccine dose. 

  • Unvaccinated guests must show proof of a negative COVID-19 PCR test taken within 48 hours of the performance start time or a negative COVID-19 antigen (rapid) test taken within 24 hours of the performance start time by bringing a printed document, email or text message of your test results along with a government issued photo ID matching the name on your test results. At-home tests will not be accepted. Minors are not required to provide a photo ID.

  • All guests, regardless of vaccination status, must wear a mask at all times in the Performing Arts Center unless actively eating or drinking in the lobby areas. Food and beverages will not be allowed in the theatre. Guests must wear face coverings that cover both the nose and mouth. See CDC guidance on masks.

Safety requirements will be checked at the door on the day of the event. Please arrive at least 30 minutes early to account for parking and vaccine/negative test verification. Those who do not observe the guidelines on the day of the event will be asked to leave without refunds for any purchases made. 

Resources for Vaccinations & COVID-19 Tests


For Your Safety

  • All staff, artists, contractors and volunteers working in the venue will be required to be fully vaccinated or provide proof of a negative COVID test within 72 hours of the event.

  • Hand sanitizer is available throughout the venue.

  • Masks are required in all indoor spaces and are available upon request.

  • Masks are available upon request.

  • Touchless towel dispensers have been installed in all restrooms.

  • All ventilation systems in the Performing Arts Center have been optimized to ensure comfort and safety, with increased use of outside air and filters meeting or exceeding current guidelines.

  • Enhanced cleaning practices have been implemented.


Ticket Flexibility

We kindly ask that guests stay home if they are sick or exposed to COVID-19. Please contact the Cal Poly Ticket Office Manager at 805-756-2790 to discuss options if you are unable to attend due to COVID-19 exposure. Refund policies may vary by presenter.


Ticket Office

Monday-Saturday: 12:00pm-6:00pm
Phone: 805-756-4849