For performance days, the Ticket Office is open beginning at 12:00pm until thirty minutes past curtain time.
Holiday hours may vary slightly. Will Call tickets can be picked up at the Ticket Office located on the right side of the Performing Arts Center.
We do not offer refunds. If you are a subscriber, we are able to make exchanges for you. We encourage you to exchange your tickets as early as possible. Exchange requests must be received by the Box Office no later than 6 p.m. the business day prior to the event. To exchange tickets, patrons are encouraged to call the Box Office during business hours.
Exchange requests for a higher-priced performance or section will be charged the difference. Exchange requests for a lower-priced section will be considered a donation or can be applied to additional ticket purchases in the same transaction. Exchanges of discounted tickets require upgrading to a full-price ticket and paying the difference in price.
Exchanges must be completed 24 hours prior to the event start time, or by 6:00pm the last business day before the event, whichever comes first. Tickets may also be donated by emailing firstname.lastname@example.org up to one hour prior to the event start time.
Full List of Event Policies →
Tickets can be ordered online only through pacslo.org , tickets.calpoly.edu and calpolyarts.org . Please beware of ticket scammers, and only purchase through these websites. You will see a seating diagram with a list of prices for each section. Choose a section and number of tickets, then fill out the online order form. Payment is made by credit card. Your tickets can be printed from home, mailed to you, or held at the ticket office.
Please Note: NO refunds, exchanges or cancellations. Prices and fees are subject to change without notice. Most events are ages 5 years and up. Select shows may have older age restrictions.
Please beware of other online websites claiming to be the official site to purchase tickets for our events (StubHub, Ticketmaster, Event Tickets Center, SeatGeek). If you purchase tickets from another website or ticket broker we cannot guarantee that those tickets are legitimate. If there is a problem with tickets purchased from such companies we will not be able to assist you.